# Valian

> Valian is an AI front desk for dental and medical practices. It answers every patient call 24/7 in a natural voice, books appointments directly into the practice's management system (PMS) on the call, texts back missed callers, verifies insurance in real time, and runs reminders and recall — replacing the 3–5 point tools a front desk normally cobbles together.

Valian's voice AI is named "Amy." Amy never gives medical advice, diagnoses, or makes clinical decisions — anything clinical is warm-transferred to a human on the practice's team. Valian is built to operate under HIPAA with Business Associate Agreements (BAAs) in place across the vendors that handle protected health information.

Pricing is usage-based with a pre-paid wallet — no monthly platform fee, no contract:
- $1.00 per call minute
- $0.25 per SMS
- $0.25 per email
- $2.50 per real-time insurance verification
- $10 per month per dedicated phone number

Most practices go live in about 24 hours, and Valian connects to 75+ practice management systems.

## Key pages
- [Valian home](https://valiansystems.com/): what Valian is and how it works
- [How it works / about](https://valiansystems.com/about): the product and company
- [PMS integrations](https://valiansystems.com/pms): the 75+ practice management systems Valian connects to
- [By specialty](https://valiansystems.com/for): how Valian works for dental, orthodontics, oral surgery, periodontics, endodontics, pediatric dentistry, dermatology, and physical therapy
- [Pricing calculator](https://valiansystems.com/calculator): estimate monthly cost from call/message volume
- [Book a demo](https://valiansystems.com/request-demo): schedule a live walkthrough

## Resources (guides)
- [AI receptionist vs. answering service](https://valiansystems.com/blog/ai-receptionist-vs-answering-service): the difference in booking, availability, cost, and patient experience
- [How much does a dental answering service cost?](https://valiansystems.com/blog/dental-answering-service-cost): pricing across traditional services, virtual receptionists, and AI front desks
- [How to stop missing patient calls](https://valiansystems.com/blog/stop-missing-patient-calls): why practices miss calls and how to capture every one
- [How to reduce patient no-shows](https://valiansystems.com/blog/how-to-reduce-patient-no-shows): reminder cadence, confirmations, and waitlist backfill
- [What a dental front desk really costs](https://valiansystems.com/blog/dental-front-desk-staffing-cost): the true loaded cost of front-desk staffing
- [What makes an AI receptionist HIPAA-compliant?](https://valiansystems.com/blog/hipaa-compliant-ai-receptionist): BAAs, encryption, access controls, and questions to ask a vendor
- [How to choose the best AI receptionist for a dental practice](https://valiansystems.com/blog/best-ai-receptionist-for-dental-practices): the criteria that separate a real AI front desk from a toy
- [Missed-call text-back](https://valiansystems.com/blog/missed-call-text-back): how to recover the patients you miss
- [Do dental practices need a 24/7 answering service?](https://valiansystems.com/blog/24-7-dental-answering-service): when after-hours and overflow coverage pays off