Outsourcing dental insurance verification, and when software is the cheaper answer
Most offices compare three things: hiring for it, sending it out, or running it themselves in one click. Here is what each one actually costs, including the cases where outsourcing wins.
$3,100
Typical month for a verification hire
$250
Per office, per month here
Per check
You pay for what you actually run
No contract
Cancel from your dashboard
Hire for it, send it out, or run it yourself
The same 400 checks a month, three ways.
| Hire for it | Outsourced service | Run it yourself | |
|---|---|---|---|
| What you pay | A salary, benefits and the time to train | Per check or a monthly retainer, usually with a minimum | $250 per office, plus the checks you run |
| Turnaround | Same day, while that person is at work | Usually a batch, often a day ahead | Under a second, any time |
| A walk-in at 2pm | Covered, if they are not at lunch | Not on the list they were sent | Covered |
| Who sees your patient data | Your own staff | A third party, under their own agreement | Your own staff |
| When someone leaves | The work stops until you rehire | Unaffected | Unaffected |
| Cost at 400 checks | About $3,100 a month | Commonly $1.50 to $4.00 a check plus a minimum | $1,175 a month |
Outsourced pricing varies by vendor. Ask for the per-check price, the monthly minimum, and what happens to checks they cannot complete.
When outsourcing is the right call
We would rather you pick correctly than pick us.
You want the phone calls made too
Some plans still need a person on the phone for a full breakdown. A service will make those calls. Software will not.
Nobody at the office will own it
A tool only helps if someone presses the button. If there is no one to own it, a service is the safer answer.
You are clearing a backlog
Working through a few thousand old accounts is a project. A service can put people on it. Software is for the ongoing work.
When software wins
Same-day patients matter
Walk-ins and add-ons are never on the list a service was sent the night before.
Your volume moves around
You pay for the checks you run, not for a minimum you have to hit every month.
You want the data to stay yours
Checks run on your account, by your team, and the results stay in your dashboard.
Compare verification software or see how real-time checks work
$250 a month per office, plus the checks you use
One account per office. The $250 is charged when you sign up and on the same date every month after. That month’s checks are a second charge on the same day. Fill in every box we ask for and a check we cannot find costs you nothing.
Subscription
$250 per office, per month
Or $2,500 a year per office, which is two months free. Cancel anytime from your dashboard.
Found checks, per month
- First 100 checks a month
- $2.50 each
- 101 to 500
- $2.25 each
- 501 to 2,500
- $2.00 each
- 2,501 and up
- $1.75 each
$2.50 a check for the first 100 each month, then $2.25, then $2.00, then $1.75 past 2,500.
The things practices ask first
Can I use a service and software together?
Yes, and several offices do. Run the daily schedule yourself and send the plans that still need a phone call out to a service.
What is the real cost difference at my volume?
At 400 checks a month it is about $1,175 here against roughly $3,100 for someone on payroll. Below 100 checks a month the gap is wider still.
What happens to checks that come back empty?
You see what the payer said and which field looks wrong. Fill in every box we ask for and a check we cannot find costs you nothing.
Do I need my practice management system connected?
No. This works on its own. Connecting your practice system is a separate product at $250 a month, billed separately.
How long does it take to start?
Sign up, add a patient and press check. There is nothing to install and nothing to connect first.
Price your own month before you decide
Sign up, add a patient, press check. Nothing to install and nothing to connect.