The AI operating system
your practice runs on.

01

How long until Amy is live?

24 hours from sign-up. 30 minutes of your time in a guided walkthrough, Amy’s AI captures the rest. Most platforms take 6+ weeks.

02

Does Amy work with my PMS?

Valian works alongside 45+ practice management systems, including Open Dental, Dentrix, Dentrix Ascend, Eaglesoft, Curve and Denticon. Today Amy books into your Valian schedule and your team enters each booking in your PMS. A direct connection that writes bookings in for you is in development.

03

Will Amy replace my front desk?

Amy can run the full front-desk operation if you want her to. But how you deploy her is your call. Some practices replace the whole desk. Others keep their team and use Amy as overflow, after-hours, or peak coverage. Built to give owners the option, not to force a staffing decision.

04

What if a patient asks for a real person?

Built into every call. The moment a patient asks for staff or hits a question Amy can’t handle, she warm-transfers to your team or texts them with a callback request. Before the handoff, Amy briefs whoever picks up, patient name, why they called, what’s already been resolved, so your team picks up mid-conversation, not from scratch.

05

What does Valian actually cost?

Valian is one monthly plan, sized to your practice. At 120 appointments a month, the Full System is $769 a month, or $692 a month when you pay every 3 months, with 480 call minutes, 960 texts and emails and 90 insurance checks included. Communications is the same plan without insurance checks: $589 a month, or $530 a month when you pay every 3 months. Past what’s included, nothing stops: $1.00 a minute, $0.25 a text or email, $2.50 a check. Phone lines are $10 a month each. Pay monthly, or every 3 months up front and save 10% on the plan. Phone lines are never discounted.

06

What does insurance verification cost on its own?

Insurance verification can be bought without the rest of Valian, one plan per location: Plans from $39 a month per location, billed yearly, or from $49 month to month. Plus $2.50 or less per check we find — $0 when we can’t find the insurance. No setup fee and no seat fees.

07

What if I want to cancel?

You can cancel any time. The toll-free line Amy answers on is provided by Valian, and your existing practice line forwards to it while she’s running. When your plan ends, we release the forwarding so calls route straight back to your line. Recordings, transcripts, and patient memory export to standard formats on request. No lock-in.