How can we help?

Connecting your practice to Amy

Point your phone number at Amy and link your practice management software. Once both are connected, Amy answers, books, and verifies from the very next call.

4 min read

Meet Amy: how your AI front desk works

Amy answers every call and text, books and verifies in real time, and hands your team anything that needs a person. Here's exactly what she does on a call and where the human takes over.

4 min read

How Amy books an appointment

Amy books straight into your real schedule during the call or text — she matches the reason for the visit to the right appointment type, finds a genuinely open slot with the right provider, and confirms it in seconds.

4 min read

How reminders and confirmations work

Amy sends a confirmation the moment an appointment is booked, then reminders in the days before the visit — and when a patient replies to confirm, move, or cancel, she handles it and keeps your schedule up to date.

3 min read

How Amy verifies insurance in real time

Amy checks eligibility and benefits with the payer during the call, then writes the breakdown to the patient's timeline — no phone tree, no callback.

4 min read

Where do I see what insurance Amy verified?

Every check Amy runs lands in two places — the Insurance tab and the patient's timeline. Here's how to find the eligibility breakdown and read the verification status at a glance.

4 min read