Real-time eligibility verification, answered while the patient is on the phone
Real time means you ask the payer now and read the answer now. No overnight file, no portal login, no hold music. Coverage, deductible and annual maximum come back in seconds.
Under 1s
From asking to answer
760
Payers reachable
No portal
No carrier logins to keep
From $49
Per location, per month
Real time, the carrier portal, and an overnight batch
Most offices use all three today. Only one of them answers while the patient is still talking to you.
| Carrier portal | Overnight batch file | Real time | |
|---|---|---|---|
| When you get the answer | While you are logged in, if the site is up | Tomorrow morning, for tomorrow’s schedule | Now, in seconds |
| A patient who just called | Yes, if you have time to log in | No, they were not on last night’s list | Yes |
| Logins to keep | One per carrier | None, but someone maintains the file | None |
| Same-day add-ons and walk-ins | Manual | Missed entirely | Covered |
| What you get back | Whatever that portal shows | Usually active or inactive | Full breakdown |
What comes back in that second
Plan status on the date of service
Active or not, for the day the patient is actually coming in, not just for today.
Deductible, met and remaining
The number your team would otherwise sit on hold to get.
Annual maximum and what is left
So you know what the plan will still pay for before you present treatment.
Coinsurance by category
Preventive, basic and major, as percentages you can quote out loud.
Frequency and history limits
When the last cleaning, exam or x-ray was used, and when the next one is covered.
Waiting periods
Whether a category is still waiting, and the date it clears.
Three moments in the day it changes
Front desk
The new patient calls
You answer the coverage question on that call instead of promising to check and call them back.
Same day
The walk-in at 2pm
They are not on any overnight list. You check them at the counter and know before they sit down.
Case acceptance
Treatment presentation
You quote the remaining maximum from the plan itself, not from memory, so the estimate holds up.
From $49 a month per location, plus the checks you use
One plan per location. Your plan bills on the same date every month, or once a year on yearly. Checks are billed separately, once a month. Fill in every box we ask for and a check we cannot find costs you nothing.
Subscription
From $49 per location, per month
Or pay for the year in one payment and save 20%, on any plan. Cancel anytime from your dashboard.
Found checks, per month
- First 100 checks a month
- $2.50 each
- 101 to 500
- $2.25 each
- 501 to 2,500
- $2.00 each
- 2,501 and up
- $1.75 each
$2.50 a check for the first 100 each month, then $2.25, then $2.00, then $1.75 past 2,500.
The things practices ask first
How is this different from an eligibility ping?
A ping usually answers active or inactive. Real-time verification here returns the full breakdown: deductible, maximum, coinsurance by category, frequencies and waiting periods.
Do I have to keep carrier logins?
No. You sign in to Valian and check the patient. There are no carrier portals to maintain and no passwords to rotate.
What happens when a carrier is slow or down?
Most answers land in seconds. When a payer is slow or not responding we tell you that plainly, with what is missing, instead of showing a blank screen.
Can I check tomorrow’s schedule in advance?
Yes. Your team can run any patient at any time in one click, or upload tomorrow’s list and check everyone on it at once. Every result is saved on the patient’s page.
Which payers answer in real time?
760 payers have their own page here showing what they return. Look up the carriers your office bills most before you sign up.
Answer the next coverage question on the call
Add a patient, press check. Nothing to install and nothing to connect.