Family practice billing services, streamlined in our software.
Your billing, streamlined in our software. Keep managing it yourself, or have us take it over. Valian handles family practice and primary care billing: each patient checked in one click, claims reviewed and sent electronically, payments posted, denials worked and patient balances followed. Your team can run it in our software, or ours can take it over. We are now taking our first family practices.
15 minutes, by video or at your office in New Jersey.
The real claims page, from a made-up office.
1,100+
payers answer an insurance check in seconds
Every claim
reviewed by Valian before it goes
15 min
free billing review, video or in person
BAA
signed before any patient data moves
Your billing, streamlined in our software.
Keep managing it yourself, or have us take it over.
Keep managing it yourself
Your team bills in Valian.
Checks, claims, EOBs and patient balances sit on one screen, so less of the day goes to portals and hold music. You keep the practice software you run today.
Have us take it over
Our team works your claims.
We send them, follow them up, post the payments and work the denials, all inside Valian. You see every claim and every dollar, every day, without asking.
Eleven parts of primary care billing.
Built for a full schedule of short visits and many payers.
Front office
E-check-in
Early accessPatients fill in their forms and add their card before the visit, which matters most on a full day of short visits.
E-verification
LiveOne click per patient: more than 1,100 payers answer in seconds with active or not, deductible, copay and coinsurance, saved on the patient with the date.
Prior authorization
Run by our teamWhen a plan wants a prior authorization before a test or a procedure, our team files it and follows up, so your providers are not on hold.
E-payments
Early accessKnow what each patient owes from that day’s check, record what they pay at the desk, and keep every open balance in one list. Card payments are being set up with our first offices.
Patient financing
Early accessA way for patients to spread a larger balance over time, offered from the same screen. We are adding financing partners now.
Back office
Coding checks
LiveYour providers pick the codes. Valian checks every claim before it goes: diagnosis and procedure pairs, modifiers, required fields and the filing window.
Claims and billing
LiveBuild each claim from the visit and send it electronically, a full day of visits at a time. Valian reviews every claim before it goes.
Payment posting
LiveWhen the carrier pays, Valian posts the EOB to the claim, shows what the plan paid and what the patient owes, and follows the payment to your bank.
Collections follow-up
LiveOn a full schedule, small balances add up. Valian asks the carrier where every open claim stands, on its own, and keeps patient balances in one list until they are paid.
Appeals and denials
LiveA denial shows the carrier’s reason in plain words and the fix. Correct it and send it again from the same page; a corrected claim goes as a correction, never a duplicate.
E-reporting
LiveBilled, with the carrier, paid, denied: every claim and every dollar on one screen, each with its whole history from the visit to the deposit.
Live = running for offices today. Run by our team = our people do it for you. Early access = being set up with our first offices.
Why primary care billing is its own job.
Many visits, many payers, small balances. What that means day to day, and what Valian does about it.
Many visits a day
Each visit is a claim. Valian builds and checks each one, so a busy day does not turn into a backlog.
Many payers
Commercial plans, Medicare and Medicaid health plans side by side. Each claim is checked against its own payer’s rules before it goes.
Small balances
Copays and deductibles are small one by one and large together. Every open balance sits in one list until it is paid.
Plans that change
Patients change plans every year. A one-click check before the visit catches the change at the desk.
Payers primary care offices bill.
Every fact below comes from our payer directory: whether each payer takes claims electronically through our network, answers claim status requests and sends electronic remittances.
| Payer | Payer ID | Electronic claims | Claim status | Electronic remittance |
|---|---|---|---|---|
| UnitedHealthcare | 87726 | Yes | Yes | Yes, after a one-time enrollment |
| Aetna | 60054 | Yes | Yes | Yes, after a one-time enrollment |
| Cigna | 62308 | Yes | Yes | Yes, after a one-time enrollment |
| Humana | 61101 | Yes | Yes | Yes, after a one-time enrollment |
| Oxford | 06111 | Yes | Yes | Yes, after a one-time enrollment |
| UMR | 39026 | Yes | Yes | Yes, after a one-time enrollment |
| Meritain Health | 41124 | Yes | Yes | Yes, after a one-time enrollment |
| Oscar Health | OSCAR | Yes | Yes | Yes, after a one-time enrollment |
Medicare’s claims sign-up runs inside the Valian dashboard, one step at a time.
How starting works.
Six steps, from a 15-minute review to your first claims.
- 1
A free 15-minute review
By video, or at your office in New Jersey. We look at how billing runs today and show you the screen your claims would live on.
- 2
Sign the agreements
The Business Associate Agreement and the billing agreement are signed in the dashboard, before any patient data moves.
- 3
Connect what you run today
We will connect Valian to the system you run today, so your patients and visits come across. Nobody switches practice software.
- 4
Add your fees and codes
Take a picture of your fee list. Valian reads it twice and keeps only the codes both reads agree on.
- 5
Carrier sign-ups
Some carriers want a sign-up before claims and EOBs come through Valian. We file them, and any step that needs your office shows up in the dashboard.
- 6
Your first claims
New visits go through Valian from the day you start. Claims your current biller already sent can finish where they are, so nothing goes out twice.
What family practices ask first.
We see a lot of patients a day. Does checking each one slow us down?
No. One click checks a patient and more than 1,100 payers answer in seconds, so the day’s schedule can be checked before the first patient arrives.
Do we have to replace our billing team?
No. Keep managing billing yourself and your team gets one screen for every check, claim, EOB and patient balance. Or have our team take it over. You can start one way and change later.
Who picks the codes?
Your doctor. Valian checks each claim against the payer’s rules before it goes and never changes a code to get a claim paid.
Does it handle Medicare and Medicaid plans?
Medicare’s claims sign-up runs inside the dashboard, one step at a time. Medicaid health plans that take electronic claims go out the same way as any other payer.
What does it cost?
We set your price with you after the review, based on how many claims you send. Nothing is charged until you agree to it.
Is patient data handled the HIPAA way?
Yes. The Business Associate Agreement is signed before any patient data moves. Data is encrypted in transit and at rest, and access is logged.
Be one of our first family practices.
In 15 minutes we look at how your claims go out today and what sits unpaid, and show you the screen your claims would live on.
- Every patient checked in one click
- Your providers keep picking the codes
- 15 minutes, video or in person
- A BAA before any patient data moves
1. Pick a time
15 minutes · times in Eastern Time (ET)