Insurance AR follow-up, done by our team.
Your billing, streamlined in our software. Keep managing it yourself, or have us take it over. Valian’s team follows up unpaid and denied insurance claims: we ask the carrier where each claim stands, correct and resend what was denied, and keep at it until the claim is paid or closed. Your team sees every open claim and its history on one screen. Start with a free 15-minute billing review.
15 minutes, by video or at your office in New Jersey.
The real claims page, from a made-up office.
1,100+
payers answer an insurance check in seconds
Every claim
reviewed by Valian before it goes
15 min
free billing review, video or in person
BAA
signed before any patient data moves
Your billing, streamlined in our software.
Keep managing it yourself, or have us take it over.
Keep managing it yourself
Your team bills in Valian.
Checks, claims, EOBs and patient balances sit on one screen, so less of the day goes to portals and hold music. You keep the practice software you run today.
Have us take it over
Our team works your claims.
We send them, follow them up, post the payments and work the denials, all inside Valian. You see every claim and every dollar, every day, without asking.
AR follow-up is one part of billing. Here are all eleven.
Most unpaid claims start as a missed detail earlier in the cycle.
Front office
- E-check-inEarly access
- E-verificationLive
- Prior authorizationRun by our team
- E-paymentsEarly access
- Patient financingEarly access
Back office
- Coding checksLive
- Claims and billingLive
- Payment postingLive
- Collections follow-upLive
- Appeals and denialsLive
- E-reportingLive
Live = running for offices today. Run by our team = our people do it for you. Early access = being set up with our first offices.
Every open claim, until it closes.
What our team does with your accounts receivable.
Status, asked for you
Valian asks the carrier where each open claim stands on its own, so nothing sits unpaid because nobody called.
Denials worked
The reason in plain words, the claim corrected and sent again as a correction, never a duplicate.
Old claims
Bring your aging report to the review. We look at what is still inside each payer’s deadline and what it takes to collect.
Patient balances
When the plan has paid its part, what the patient owes waits in one list until it is paid.
Payers we follow up with.
Every fact below comes from our payer directory: whether each payer takes claims electronically through our network, answers claim status requests and sends electronic remittances.
| Payer | Payer ID | Electronic claims | Claim status | Electronic remittance |
|---|---|---|---|---|
| UnitedHealthcare | 87726 | Yes | Yes | Yes, after a one-time enrollment |
| Aetna | 60054 | Yes | Yes | Yes, after a one-time enrollment |
| Cigna | 62308 | Yes | Yes | Yes, after a one-time enrollment |
| Humana | 61101 | Yes | Yes | Yes, after a one-time enrollment |
| Oxford | 06111 | Yes | Yes | Yes, after a one-time enrollment |
| UMR | 39026 | Yes | Yes | Yes, after a one-time enrollment |
| Meritain Health | 41124 | Yes | Yes | Yes, after a one-time enrollment |
| Oscar Health | OSCAR | Yes | Yes | Yes, after a one-time enrollment |
How starting works.
Six steps, from a 15-minute review to your first claims.
- 1
A free 15-minute review
By video, or at your office in New Jersey. We look at how billing runs today and show you the screen your claims would live on.
- 2
Sign the agreements
The Business Associate Agreement and the billing agreement are signed in the dashboard, before any patient data moves.
- 3
Connect what you run today
We will connect Valian to the system you run today, so your patients and visits come across. Nobody switches practice software.
- 4
Add your fees and codes
Take a picture of your fee list. Valian reads it twice and keeps only the codes both reads agree on.
- 5
Carrier sign-ups
Some carriers want a sign-up before claims and EOBs come through Valian. We file them, and any step that needs your office shows up in the dashboard.
- 6
Your first claims
New visits go through Valian from the day you start. Claims your current biller already sent can finish where they are, so nothing goes out twice.
What practices ask about AR follow-up.
What is AR follow-up in medical billing?
Working every claim that is billed but not yet paid: asking the payer where it stands, fixing what is wrong, sending it again or appealing, until it is paid or closed.
Do you work old AR?
Bring it to the review. We look at what is still inside each payer’s filing and appeal deadlines, and what it takes to send it again.
Do we have to replace our billing team?
No. Keep managing billing yourself and your team gets one screen for every check, claim, EOB and patient balance. Or have our team take it over. You can start one way and change later.
What does it cost?
We set your price with you after the review, based on how many claims you send. Nothing is charged until you agree to it.
Bring us your aging report.
In 15 minutes we look at what is unpaid, why, and what we would do first.
- Status asked for you
- Denials corrected, never duplicated
- 15 minutes, video or in person
- A BAA before any patient data moves
1. Pick a time
15 minutes · times in Eastern Time (ET)