// Patient check-in software

Patient check-in software, in early access.

Your billing, streamlined in our software. Keep managing it yourself, or have us take it over. Valian’s patient check-in has patients fill in their forms and add their insurance card before the visit, so the front desk starts the day with clean information and a one-click insurance check. It is in early access, being set up with our first offices. Book a free billing review to see where it fits in your office.

Book a free billing review

15 minutes, by video or at your office in New Jersey.

The real product
The Valian claims page from a made-up office: every claim billed, with the carrier, paid or denied

The real claims page, from a made-up office.

1,100+

payers answer an insurance check in seconds

Every claim

reviewed by Valian before it goes

15 min

free billing review, video or in person

BAA

signed before any patient data moves

// Two ways to run it

Your billing, streamlined in our software.

Keep managing it yourself, or have us take it over.

Keep managing it yourself

Your team bills in Valian.

Checks, claims, EOBs and patient balances sit on one screen, so less of the day goes to portals and hold music. You keep the practice software you run today.

Have us take it over

Our team works your claims.

We send them, follow them up, post the payments and work the denials, all inside Valian. You see every claim and every dollar, every day, without asking.

// What we handle

Check-in is where billing starts. Here are all eleven parts.

Clean information at the desk means fewer denied claims later.

Front office

  • E-check-inEarly access
  • E-verificationLive
  • Prior authorizationRun by our team
  • E-paymentsEarly access
  • Patient financingEarly access

Back office

  • Coding checksLive
  • Claims and billingLive
  • Payment postingLive
  • Collections follow-upLive
  • Appeals and denialsLive
  • E-reportingLive

Live = running for offices today. Run by our team = our people do it for you. Early access = being set up with our first offices.

// How it fits

From the front door to the claim.

What is in early access, and what is live today.

Forms before the visit

Patients fill in their forms before they arrive, so nobody retypes a clipboard. This part is in early access.

The card, read for you

Live for your staff today: upload a photo of a patient’s ID and insurance card, and Valian reads them and fills in the check.

A check in one click

More than 1,100 payers answer an insurance check in seconds, saved on the patient with the date.

Into the claim

The patient’s details and the payer’s answer carry into the claim, so the claim starts complete.

// The payers

Payers that answer a check in seconds.

Every fact below comes from our payer directory: whether each payer takes claims electronically through our network, answers claim status requests and sends electronic remittances.

PayerPayer IDElectronic claimsClaim statusElectronic remittance
UnitedHealthcare87726YesYesYes, after a one-time enrollment
Aetna60054YesYesYes, after a one-time enrollment
Cigna62308YesYesYes, after a one-time enrollment
Humana61101YesYesYes, after a one-time enrollment
Oxford06111YesYesYes, after a one-time enrollment
UMR39026YesYesYes, after a one-time enrollment
Meritain Health41124YesYesYes, after a one-time enrollment
Oscar HealthOSCARYesYesYes, after a one-time enrollment
// Getting started

How starting works.

Six steps, from a 15-minute review to your first claims.

  1. 1

    A free 15-minute review

    By video, or at your office in New Jersey. We look at how billing runs today and show you the screen your claims would live on.

  2. 2

    Sign the agreements

    The Business Associate Agreement and the billing agreement are signed in the dashboard, before any patient data moves.

  3. 3

    Connect what you run today

    We will connect Valian to the system you run today, so your patients and visits come across. Nobody switches practice software.

  4. 4

    Add your fees and codes

    Take a picture of your fee list. Valian reads it twice and keeps only the codes both reads agree on.

  5. 5

    Carrier sign-ups

    Some carriers want a sign-up before claims and EOBs come through Valian. We file them, and any step that needs your office shows up in the dashboard.

  6. 6

    Your first claims

    New visits go through Valian from the day you start. Claims your current biller already sent can finish where they are, so nothing goes out twice.

// What if

What practices ask about check-in.

Is patient check-in live?

It is in early access: we are setting it up with our first offices. Insurance checks and the ID and card photo reader are live today.

How does check-in help billing?

A claim is only as good as the information behind it. Forms and the card collected before the visit, and checked in one click, catch the problems that otherwise come back as denials.

Do we have to change our practice software?

No. You keep the system you run today. Claims are built and sent from the Valian dashboard, and every check and claim is saved on the patient.

What does it cost?

We set your price with you after the review, based on how many claims you send. Nothing is charged until you agree to it.

// Your move

See check-in, from the door to the claim.

In 15 minutes we look at how patients check in today and show you what changes.

  • Card photos read for you
  • Insurance checked in one click
  • 15 minutes, video or in person
  • A BAA before any patient data moves

1. Pick a time

15 minutes · times in Eastern Time (ET)