Patient payments, with a portal in early access.
Your billing, streamlined in our software. Keep managing it yourself, or have us take it over. Valian shows what each patient owes from that day’s insurance check, then the real amount when the EOB posts, and keeps every open balance in one list. Taking payments, at the desk or online through a patient payment portal, is in early access with our first offices. Book a free billing review to see it.
15 minutes, by video or at your office in New Jersey.
The real claims page, from a made-up office.
1,100+
payers answer an insurance check in seconds
Every claim
reviewed by Valian before it goes
15 min
free billing review, video or in person
BAA
signed before any patient data moves
Your billing, streamlined in our software.
Keep managing it yourself, or have us take it over.
Keep managing it yourself
Your team bills in Valian.
Checks, claims, EOBs and patient balances sit on one screen, so less of the day goes to portals and hold music. You keep the practice software you run today.
Have us take it over
Our team works your claims.
We send them, follow them up, post the payments and work the denials, all inside Valian. You see every claim and every dollar, every day, without asking.
Patient payments are one part of billing. Here are all eleven.
What the patient owes depends on what the claim says.
Front office
- E-check-inEarly access
- E-verificationLive
- Prior authorizationRun by our team
- E-paymentsEarly access
- Patient financingEarly access
Back office
- Coding checksLive
- Claims and billingLive
- Payment postingLive
- Collections follow-upLive
- Appeals and denialsLive
- E-reportingLive
Live = running for offices today. Run by our team = our people do it for you. Early access = being set up with our first offices.
From what they owe to what they paid.
What runs today, and what is in early access.
What they owe, before they leave
Valian estimates the patient’s share from that day’s insurance check, then shows the real amount the moment the EOB posts.
Every open balance in one list
Balances wait in one list until they are paid, so nothing is forgotten in a drawer.
Payments against the visit
In early access: what the patient pays at the desk, recorded against the right visit.
Paying online
A portal where patients pay online is in early access, being set up with our first offices.
Payers whose EOBs set the patient’s share.
Every fact below comes from our payer directory: whether each payer takes claims electronically through our network, answers claim status requests and sends electronic remittances.
| Payer | Payer ID | Electronic claims | Claim status | Electronic remittance |
|---|---|---|---|---|
| UnitedHealthcare | 87726 | Yes | Yes | Yes, after a one-time enrollment |
| Aetna | 60054 | Yes | Yes | Yes, after a one-time enrollment |
| Cigna | 62308 | Yes | Yes | Yes, after a one-time enrollment |
| Humana | 61101 | Yes | Yes | Yes, after a one-time enrollment |
| Oxford | 06111 | Yes | Yes | Yes, after a one-time enrollment |
| UMR | 39026 | Yes | Yes | Yes, after a one-time enrollment |
| Meritain Health | 41124 | Yes | Yes | Yes, after a one-time enrollment |
| Oscar Health | OSCAR | Yes | Yes | Yes, after a one-time enrollment |
How starting works.
Six steps, from a 15-minute review to your first claims.
- 1
A free 15-minute review
By video, or at your office in New Jersey. We look at how billing runs today and show you the screen your claims would live on.
- 2
Sign the agreements
The Business Associate Agreement and the billing agreement are signed in the dashboard, before any patient data moves.
- 3
Connect what you run today
We will connect Valian to the system you run today, so your patients and visits come across. Nobody switches practice software.
- 4
Add your fees and codes
Take a picture of your fee list. Valian reads it twice and keeps only the codes both reads agree on.
- 5
Carrier sign-ups
Some carriers want a sign-up before claims and EOBs come through Valian. We file them, and any step that needs your office shows up in the dashboard.
- 6
Your first claims
New visits go through Valian from the day you start. Claims your current biller already sent can finish where they are, so nothing goes out twice.
What practices ask about patient payments.
Can patients pay online?
Online payments through a patient portal are in early access with our first offices. What each patient owes, and every open balance, are on one screen today.
How do we know what a patient owes?
From that day’s insurance check first, then the real amount when the EOB posts.
Do we have to replace our billing team?
No. Keep managing billing yourself and your team gets one screen for every check, claim, EOB and patient balance. Or have our team take it over. You can start one way and change later.
What does it cost?
We set your price with you after the review, based on how many claims you send. Nothing is charged until you agree to it.
See patient balances on one list.
In 15 minutes we look at how patient payments are collected today and what changes.
- What they owe, before they leave
- Every open balance in one list
- 15 minutes, video or in person
- A BAA before any patient data moves
1. Pick a time
15 minutes · times in Eastern Time (ET)