Dental billing services, streamlined in our software.
Your billing, streamlined in our software. Keep managing it yourself, or have us take it over. Valian checks dental insurance in seconds today and is now taking its first dental offices for claims: claims checked and sent, EOBs posted, denials worked and patient balances followed. Your team can run it in our software, or our team can take it over. Start with a 15-minute discovery call.
15 minutes, by video or at your office in New Jersey.
The real claims page, from a made-up office.
1,100+
payers answer an insurance check in seconds
Live
dental insurance verification
Now
taking our first dental claims offices
BAA
signed before any patient data moves
Your billing, streamlined in our software.
Keep managing it yourself, or have us take it over.
Keep managing it yourself
Your front desk and biller work in Valian.
Insurance checks, claims, EOBs and patient balances on one screen, so less of the day goes to carrier portals. You keep the practice software you run today.
Have us take it over
Our team works your claims.
We send them, follow them up, post the payments and work the denials, all inside Valian. You see every claim and every dollar, every day.
Eleven parts of dental billing, front desk to back office.
What a dental billing service should handle, and where Valian stands on each today.
Front office
E-check-in
Early accessPatients fill in their medical history and add their insurance card before the appointment, so nobody retypes a clipboard.
E-verification
LiveCheck a patient in one click: more than 1,100 payers answer in seconds with active or not, deductible, annual maximum and coverage by category, saved on the patient with the date.
Prior authorization
Run by our teamWhen a plan wants a prior authorization or a predetermination before treatment, our team files it and follows up until there is an answer.
E-payments
Early accessKnow what each patient owes before they leave the chair, record what they pay at the desk, and keep every open balance in one list. Card payments are being set up with our first offices.
Patient financing
Early accessFor larger treatment plans, a way for patients to spread the cost over time, offered from the same screen. We are adding financing partners now.
Back office
Coding checks
Now taking first officesYour dentist picks the codes. Valian checks each claim before it goes: required fields, the payer’s rules and the filing window.
Claims and billing
Now taking first officesDental claims built from the visit and sent electronically. We are now taking our first dental offices for claims; insurance checks are live today.
Payment posting
Now taking first officesWhen the carrier pays, Valian posts the EOB to the claim, shows what the plan paid and what the patient owes, and follows the payment to your bank.
Collections follow-up
Now taking first officesValian asks the carrier where every open claim stands, on its own, so nothing sits unpaid because nobody called. Patient balances wait in one list until they are paid.
Appeals and denials
Now taking first officesA denial shows the carrier’s reason in plain words and the fix. Correct it and send it again from the same page; a corrected claim goes as a correction, never a duplicate.
E-reporting
Now taking first officesBilled, with the carrier, paid, denied: every claim and every dollar on one screen, each with its whole history from the visit to the deposit.
Live = running for offices today. Run by our team = our people do it for you. Early access = being set up with our first offices. Now taking first offices = ready to start with you.
Questions to ask any dental billing company.
The answers tell you more than the sales deck.
Will you sign a BAA first?
Claims carry patient information. The business associate agreement comes before the first report leaves your office.
Who picks the codes?
The answer should be your dentist. A service that changes codes to get paid puts your license at risk, not theirs.
How will I see what is happening?
You should see every open claim, its status and what is being done about it, without asking for a report.
What happens to claims already out?
Ask how the switch works for claims your current biller sent. With Valian they finish where they are, and new visits start with us.
The dental payers offices check every day.
Every fact below comes from our payer directory: whether a check answers in seconds, and the claims mailing address the payer publishes on its own site.
| Payer | Payer ID | Insurance check | Claims mailing address (from the payer’s own site) |
|---|---|---|---|
| Delta Dental of New Jersey | 22189 | Answers in seconds | P.O. Box 16354, Little Rock, AR 72231 |
| Horizon Blue Cross and Blue Shield of New Jersey | 22099 | Answers in seconds | Horizon BCBSNJ Dental Programs PO BOX 1311 Minneapolis, MN 55440 |
| Aetna | 60054 | Answers in seconds | Aetna Dental, P.O. Box 14094, Lexington, KY 40512-4094 |
| Cigna | 62308 | Answers in seconds | Cigna Healthcare, PO Box 188037, Chattanooga, TN 37422-7223 |
| UnitedHealthcare Dental | 52133 | Answers in seconds | UnitedHealthcare Dental Claims P.O. Box 30567 Salt Lake City, UT 84130-0567 |
| MetLife Dental Family | 10134 | Answers in seconds | Not published on its site |
| Guardian | 64246 | Answers in seconds | Not published on its site |
| Humana Dental | 65065 | Answers in seconds | Not published on its site |
Dental claims through Valian start with our first dental offices. The discovery call covers how your claims go out today.
How starting works.
Six steps, from a 15-minute discovery call to your first claims.
- 1
A 15-minute discovery call
By video, or at your office in New Jersey. We look at how billing runs today and show you the screen your claims would live on.
- 2
Sign the agreements
The Business Associate Agreement and the billing agreement are signed in the dashboard, before any patient data moves.
- 3
Connect what you run today
We will connect Valian to the system you run today, so your patients and visits come across. Nobody switches practice software.
- 4
Add your fee schedule
Take a picture of your fee schedule. Valian reads it twice and keeps only the codes both reads agree on.
- 5
Carrier sign-ups
Some carriers want a sign-up before claims and EOBs come through Valian. We file them, and any step that needs your office shows up in the dashboard.
- 6
Your first claims
New visits go through Valian from the day you start. Claims your current biller already sent can finish where they are, so nothing goes out twice.
What dental offices ask first.
Do you send dental claims today?
We are now taking our first dental offices for claims. Dental insurance checks are live today: more than 1,100 payers answer in seconds, with the deductible, annual maximum and coverage by category.
Do we have to replace our biller?
No. Keep your biller working in Valian, with every check, claim and balance on one screen. Or have our team take the work over. You can start one way and change later.
Who picks the codes?
Your dentist and your team. Valian checks each claim before it goes and never changes a code to get it paid.
What happens to claims our current biller already sent?
They can finish where they are. New visits go through Valian from the day you start, so nothing is sent twice.
What does it cost?
We set your price with you after the discovery call, based on how many claims you send. Nothing is charged until you agree to it.
Is patient data handled the HIPAA way?
Yes. The Business Associate Agreement is signed before any patient data moves. Data is encrypted in transit and at rest, and access is logged.
Be one of our first dental claims offices.
In 15 minutes we look at how your claims go out today and what sits unpaid, and show you the screen your claims would live on.
- Insurance checks live today
- Your dentist keeps picking the codes
- 15 minutes, video or in person
- A BAA before any patient data moves
1. Pick a time
15 minutes · times in Eastern Time (ET)