Dental revenue cycle management, stage by stage.
The revenue cycle is everything between a patient booking and the practice being paid in full. Valian runs the front of it today: every call answered and insurance checked in real time. Claims and collections are in development, and we are now taking our first offices.
15 minutes. Tell us what your billing looks like today.
Live
booking, reminders and insurance verification
Building
claims, status, payment posting, denials
Now
taking our first offices for claims
BAA
signed before any file moves
Each stage, and where Valian is today.
What goes wrong in each one, and plainly whether we run it yet.
What goes wrong
Missed calls, no-shows, a schedule with holes.
Valian today
YesAmy answers every call 24/7; reminders at 3 days, 1 day and 2 hours.
What goes wrong
Coverage never checked, or checked by phone the morning of.
Valian today
YesReal-time checks in seconds, saved on the patient’s page.
What goes wrong
The patient is surprised by what they owe.
Valian today
PartlyDeductible, maximum and coverage by category come back with each check.
What goes wrong
Missing attachments, wrong patient details.
Valian today
In developmentIn development.
What goes wrong
Claims nobody looks at until they are past the deadline.
Valian today
In developmentIn development.
What goes wrong
Payments not matched to the claim they pay.
Valian today
In developmentIn development.
What goes wrong
A denial read late, or never appealed.
Valian today
In developmentIn development.
What goes wrong
Statements that go out late, or not at all.
Valian today
In developmentIn development.
The cheapest denial is the one you prevent.
Check before the visit
Eligibility, frequencies, waiting periods and the remaining maximum, checked before the patient sits down, so the plan and the estimate match.
Save what came back
The carrier’s answer saved on the patient’s page, so whoever sends the claim sees exactly what the plan said that day.
Tell the patient early
A patient who knows their share before the visit pays it at the visit, and the balance never reaches a statement.
More: choosing dental billing services · insurance verification software · real-time eligibility verification
The things practices ask first.
What is dental revenue cycle management?
Everything a practice does to get paid for its work: verifying insurance, estimating what the patient owes, sending claims, following each claim until it pays, posting payments, working denials and collecting patient balances.
Which parts does Valian handle today?
The front of the cycle: booking and reminders (Amy answers every call and runs two-way texting, reminders and recall) and real-time insurance verification. Claims, status tracking, payment posting and denial follow-up are in development.
Is dental RCM software or a service?
Both exist. Some companies sell software your team runs; others are outsourced teams that do the work. Many offices mix the two.
Where do revenue problems start?
Often before the claim is ever sent: coverage that was not checked, a frequency that was already used, a waiting period nobody saw, or an estimate that left the patient surprised. That is why the cycle starts with verification.
Can I join as one of the first offices for claims?
Yes. Book a call and tell us your claims a month, your main carriers and what is unpaid today. We sign a BAA before any file moves, and we never pick your codes: we send what your office coded.
Be one of our first claims offices.
Bring what is hurting: unpaid claims, denials, patients who never pay. We will tell you which parts Valian runs today and which are coming.
- Verification live today
- We never pick your codes
- Built with our first offices
- A BAA before any file moves
15 minutes. Tell us what your billing looks like today.