Valian works with the software you already run.

How Valian works alongside your practice software

Valian works on top of the system you already run. Nothing gets replaced, nothing gets migrated, and your team keeps charting and billing the way it does today. Today Amy books each appointment into your Valian schedule while the caller is on the phone, and your team sees it in the dashboard and enters it in your practice software. A direct connection, so Amy writes the booking into your system herself, is in development and is not live for any system yet.

When it ships, the direct connection will work one of three ways:

• Cloud systems will connect with the login your practice already has.
• Some systems will connect directly with a pair of keys, in minutes.
• Systems that run on a computer in your office will use a small secure connector we install in a short scheduled session.

Working out which one your system uses is our job, not your office manager's. You do not wait for it to go live: once your phone number forwards, Amy answers every call and text and captures what each patient needs.

Medical practices are covered too. Office Practicum, athenaOne, Elation Health and DrChrono are on the list, next to the dental systems like Open Dental, Dentrix and Eaglesoft.

Finding your system on this list

The list above is grouped the way practices describe themselves rather than by vendor. General dental systems sit together, orthodontic and oral surgery systems together, and the systems built for groups and multi-location organizations in their own group. Front office tools that sit beside a practice management system, such as reminder, review and intake products, are grouped separately, because a practice often runs one of those as well as its main system rather than instead of it.

Why the connection question comes first

It is the first thing every practice asks, and the answer decides whether Amy can write a booking into your schedule herself or hand the details to your team to enter. Each system page says plainly which of those is true today. Where a connection is still in development we say so on the page rather than implying otherwise, because a practice remembers a promise like that at onboarding.

You can go live without the connection

Once your existing number forwards to Amy, she answers every call and text and captures what each patient needs, whatever your software is. Your number stays yours, and patients keep calling the number they have always called. Your team enters the bookings she takes in your practice software. Nothing is migrated out of your system, and your team keeps charting and billing exactly as it does today.