Dental scheduling that books from every call and text.
A booking page only catches the patients who go looking for it. Amy books the visit on the phone, books it in a text thread when a patient replies, and your booking page offers the same openings. Then the reminders go out, and patients can answer them.
15 minutes. We size the plan from your own numbers.
3
ways patients book: phone, text, web
3 · 1 · 2h
days and hours before each visit, reminders go out
24/7
booking on the phone
BAA
signed before any patient data moves
How the schedule fills today, and what changes.
Three moments every practice knows.
Today
The booking page only catches some patients.
Most patients still call. If nobody picks up, the online link never comes into it.
With Valian
Booked from every door.
Amy books on the phone, in a text thread when a patient replies, and your booking page offers the same openings.
Today
Reminders nobody can answer.
A one-way reminder goes out. The patient who needs to move their visit has to call back in office hours.
With Valian
Reminders patients reply to.
Confirmations and reminders at 3 days, 1 day and 2 hours. A reply confirms, reschedules or books, and Amy answers in seconds.
Today
A cancellation leaves a hole.
The slot sits empty because nobody had time to call down the list.
With Valian
Rebooked before the call ends.
Amy cancels, records the reason, releases the slot and offers to rebook before the call or text ends.
Every door a patient uses.
On the phone
Amy answers in under two seconds, matches the reason for the visit to the right appointment type and books from the openings you set, 24/7.
In a text
When a patient replies to a reminder or a missed-call text, Amy checks the openings and books right in the conversation, then confirms.
On the web
Your online booking page offers the openings you set in Valian, the same ones Amy offers on the phone.
A checklist for dental scheduling software.
The questions that matter, and Valian’s honest answer to each.
Why it matters
Most dental bookings still start with a call.
Valian
YesAmy books on the call, 24/7.
Why it matters
One-way reminders cannot reschedule anyone.
Valian
YesTwo-way texting on your practice line; Amy answers replies in seconds.
Why it matters
Too few and patients forget; too many and they tune out.
Valian
Yes3 days, 1 day and 2 hours before each visit.
Why it matters
An empty chair is the most expensive hour of the day.
Valian
YesAmy offers to rebook before the cancelling call or text ends.
Why it matters
Your team should not type a booking twice.
Valian
In developmentBookings land in your Valian schedule today; the direct connection is in development.
3 · 1 · 2h
Days and hours before each visit, a confirmation goes out on your practice line, and every reply gets an answer in seconds.
Want a schedule that fills itself back in?
15 minutes. We size the plan from your own numbers.
The things practices ask first.
Does Valian write bookings into my practice management system?
Not yet. Today every booking lands in your Valian schedule, and your team sees it in the dashboard and enters it in your practice software. A direct connection that writes bookings in for you is in development. Valian works alongside 45+ systems either way.
When do reminders go out?
Confirmations and reminders go out at 3 days, 1 day and 2 hours before each visit. When a patient replies, Amy answers in the thread: she confirms, reschedules, or books a new time.
Can patients book online?
Yes. Your practice gets an online booking page, with the openings you set in Valian, the same ones Amy offers on the phone.
What happens when a patient cancels?
Amy cancels, records the reason, releases the slot and offers to rebook before the call or text ends.
How is it priced?
Scheduling and reminders come with one monthly plan, sized to your practice, with no setup fee. We size it with you on a 15-minute call.
See a call turn into a booking.
15 minutes. We will walk through your own schedule rules and size the plan from your numbers.
- One monthly plan, sized to you
- Keep your phone number
- No setup fee
- A BAA before any patient data moves
15 minutes. We size the plan from your own numbers.