Your practice’s communications and insurance verification, fully handled. Meet Amy.
Amy answers your phones 24/7, texts and emails patients from one inbox, books into the practice management system you already run, and verifies insurance before patients walk in. We match your first deposit up to $1,000, and there is a 30-day money-back guarantee.
Pay only for what Amy does. No seat fees, no platform fee, no contract.
24/7
every call answered, day and night
$1,000
first-deposit match
1
inbox for calls, texts, and email
1,100+
payers verified instantly
How the front desk goes today, and what changes.
Three moments every practice knows, and what Valian does to each one.
Today
The phone rings while three people stand at the desk.
Whoever is up front is checking someone in, taking a payment, and watching the line blink. The call rolls to voicemail, and most callers never leave one. They dial the next practice.
With Valian
Amy picks up. Every time. No matter what time.
She answers in seconds, day or night, greets the patient by name, and books straight into your calendar. Your team sees the recording and a note, not a blinking light.
Today
Texts in one app. Email in another. Notes everywhere.
The patient texted the office cell, emailed the front desk account, and called twice. Nobody can see the whole story, so things fall through between systems.
With Valian
One inbox for everything.
Calls, texts, and email land in one place, on the patient. Anyone at the desk can open the thread, see what happened, and pick it up where it left off.
Today
Insurance is still a 20-minute phone call.
Someone dials the carrier, sits through the menu, and copies numbers onto a sheet. Multiply that by every new patient on tomorrow's schedule.
With Valian
Verified before the patient walks in.
Coverage, deductible, and annual max come back in under a second and save on the patient. $2.50 a check, and nobody is on hold.
What Amy handles
When a caller needs a human, Amy says so, takes the message, and your team gets it instantly. She never gives medical advice. Only your doctors do that.
What answers when patients call.
Verbatim from recorded calls to dental offices. Names withheld.
We are sorry we missed your call. We have either stepped away from the desk or are with a patient. Please leave us your name, number, and a message.
If you are calling during business hours and we don’t answer the line, we are most likely busy with the patient or helping in the back.
We don’t currently have one right now. They’ve been interviewing and whatnot. It’s just me here.
Every one of those callers could have been a new patient. Amy makes sure the next one hears a person-quality answer, not a greeting.
Hear Amy for yourself.
Don't take our word for it. Call her.
This is the phone line Valian runs its own front desk on. Amy answers it, day and night. Ask her whatever a caller would ask yours.
Call Amy nowTap to callThings to try on her
Calls, texts, email, insurance, and your phone lines.
Everything a patient does to reach your practice, handled by one system that remembers all of it.
Calls
Amy answers your lines in seconds, 24/7. She recognizes patients, books, reschedules, and cancels in your practice management system, and every call leaves a recording and a note.
Texts
Confirmations and reminders go out on schedule, and patients can text back. Two-way texting from your practice number, with every thread saved on the patient.
Patient email lands in the same inbox as the calls and texts, so the conversation is one story no matter how the patient reached out.
Meet Amy
Insurance
Every patient on the schedule is verified before they walk in. Coverage, deductible, and annual max in under a second, from 1,100+ payers.
Phone lines
You keep your number. Your existing lines connect to Valian, and every one of them gets answered. $10 a month per connected line.
Scheduling
Bookings are written to the calendar you already run, against real openings. No side calendar, no copying appointments over by hand.
This is the screen your team runs the day from.
The actual product. Click around the sidebar: today's schedule, the one inbox, insurance, patients, and what Amy remembers about each of them.
24/7
Amy does not take lunch, PTO, or sick days. Every call gets answered, and everything she does shows up in your inbox with a recording and a note.
Want her on your phone lines?
Connects to your practice management system.
Nothing gets replaced. Amy reads your real schedule, books against real openings, and writes appointments back into the system your team already knows.
And more. If your office runs on it, we connect to it.
50+
practice management systems
1,100+
payers verified instantly
Build your month.
Pay for what Amy does, nothing else. No seat fees, no platform fee, no contract, and every line item shows on your statement. Most practices land between $900 and $1,300 a month.
Minutes Amy is actually on the phone. A call that never connects is never billed.
Confirmations, reminders, replies. In or out.
Patients verified before they walk in.
Your existing numbers, connected to Valian, across all locations.
The sliders above are one location's month. More locations, same rates.
Your month, at these numbers
$1,035 / month
First deposit matched up to $1,000. 30-day money-back guarantee.
How your practice gets set up.
Under half an hour of your time. Then Amy is on the phones.
- 1About 5 minutes
Sign up online
About 5 minutesCreate the account and fund the wallet. We match your first deposit dollar for dollar, up to $1,000.
- 2About 5 minutes
Sign the BAA
About 5 minutesThe HIPAA Business Associate Agreement is signed right in the browser, before any patient data moves.
- 3About 15 minutes
Tell Amy about your practice
About 15 minutesA guided setup walks through your providers, hours, and services, and connects the practice management system you already run.
- 4Same day
Your lines go live
Same dayForward your number or connect the line directly, and Amy starts answering. Our team checks in with you through the first 30 days.
Start step one now.
Six questions to settle before you decide.
What happens when a caller needs a human?
Amy says so, plainly. She takes the message, tells the caller exactly what happens next, and your team gets it instantly with the recording attached. Anything clinical goes to your providers. Amy never gives medical advice and never makes clinical decisions.
Do we keep our phone number?
Yes. Your number stays yours. You forward it or connect the line directly, and each connected line is $10 a month. Patients keep calling the number they have always called.
Does it work with our practice management system?
Yes. Amy books, reschedules, and cancels in the system you already run, against real openings. More than 50 practice management systems are supported, and nothing gets replaced.
What does a month actually cost?
You pay for usage: $1.00 per connected call minute, $0.25 per text or email, $2.50 per insurance check, and $10 a month per connected line. Most practices land between $900 and $1,300 a month, and the statement itemizes every line.
What if we try it and it is not for us?
There is a 30-day money-back guarantee. If it is not for you, you get your money back. After that there is no contract and no monthly minimum, so you can stop whenever you want.
Is patient data handled the HIPAA way?
Yes. The Business Associate Agreement is signed before any patient data moves. Data is encrypted in transit and at rest, and access is logged. Valian never gives medical advice and never makes clinical decisions.
Three doors in.
Sign up and start today, book a demo, or schedule an onboarding call. Same price, same setup either way.
Book 15 minutes, demo or onboarding
Pick a time, then tell us on the form whether it is a demo or an onboarding call. Want to hear Amy first? Call her right now.
Or start today
Sign up and put Amy on the phones
- First deposit matched up to $1,000
- 30-day money-back guarantee
- No seat fees, no contract
- Our team calls you today or tomorrow
Not the one who signs? Send them this page.