Does Valian work with athenaOne?
For medical practices on athenahealth, Valian provides an AI front desk that answers calls, books appointments, and verifies insurance in real time, 24/7.
Valian works alongside this system. Amy answers every call, books the appointment, texts back missed calls and verifies insurance before the visit, while your team keeps working in the software they already use. The exact connection is set up with your office manager during onboarding.
athenaOne at a glance
- Made by
- athenahealth
- Runs as
- Cloud
- Common in
- Medical practices
- Valian connection
- Works with Valian
Medical practice management and EHR, used by many multi-specialty groups.
What Amy does around athenaOne
- Answers every call in under two seconds, 24 hours a day.
- Books into the same schedule your team works from in athenaOne.
- Texts back every missed call within about a minute.
- Verifies insurance before the visit and saves the result to the patient.
- Routes anything clinical to a person, every time.
- Amy books into your live athenahealth schedule on the call.
- Real-time insurance verification confirms coverage at $2.50 per check.
- After-hours coverage, missed-call recovery, and recall run automatically.
Amy never gives medical advice and never makes a clinical decision.
athenaOne and Valian, quick answers
Does Valian work with athenaOne?
Yes. Valian works alongside this system. Amy answers every call, books the appointment, texts back missed calls and verifies insurance before the visit, while your team keeps working in the software they already use. The exact connection is set up with your office manager during onboarding.
Do we have to leave athenaOne to use Valian?
No. Valian sits on top of athenaOne. Your team keeps working in the same software. Valian adds the phone, text, email and insurance layer around it.
What does setting up athenaOne involve?
athenaOne is a cloud system, so the connection is made with your credentials and confirmed with your office manager. Nothing is installed on a server in your office.
Does Valian verify insurance for athenahealth practices?
Yes. Valian runs real-time insurance eligibility checks at $2.50 per verification, so coverage is confirmed before the appointment.
What does it cost?
You pay for what Amy does: $1.00 a connected minute and $2.50 an insurance check. No seat fees, no platform fee, no contract.
Keep athenaOne. Add the front desk that never misses a call.
Pay only for what Amy does. No seat fees, no platform fee, no contract.
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