Does Valian work with CareStack?
Valian gives CareStack practices an AI receptionist that answers every call, books into your schedule, and runs reminders and recall automatically.
Valian works alongside this system. Amy answers every call, books the appointment, texts back missed calls and verifies insurance before the visit, while your team keeps working in the software they already use. The exact connection is set up with your office manager during onboarding.
CareStack at a glance
- Made by
- CareStack
- Runs as
- Cloud
- Common in
- Groups, DSOs
- Valian connection
- Works with Valian
Bundles practice management, billing and patient engagement in one product.
What Amy does around CareStack
- Answers every call in under two seconds, 24 hours a day.
- Books into the same schedule your team works from in CareStack.
- Texts back every missed call within about a minute.
- Verifies insurance before the visit and saves the result to the patient.
- Routes anything clinical to a person, every time.
- Amy books open CareStack slots during the call.
- Missed-call recovery and after-hours coverage come standard.
- Automated reminders and recall keep the CareStack schedule full.
Amy never gives medical advice and never makes a clinical decision.
CareStack and Valian, quick answers
Does Valian work with CareStack?
Yes. Valian works alongside this system. Amy answers every call, books the appointment, texts back missed calls and verifies insurance before the visit, while your team keeps working in the software they already use. The exact connection is set up with your office manager during onboarding.
Do we have to leave CareStack to use Valian?
No. Valian sits on top of CareStack. Your team keeps working in the same software. Valian adds the phone, text, email and insurance layer around it.
What does setting up CareStack involve?
CareStack is a cloud system, so the connection is made with your credentials and confirmed with your office manager. Nothing is installed on a server in your office.
Can Amy book appointments in CareStack?
Yes. Valian integrates with CareStack to read availability and write confirmed appointments back into your schedule.
What does it cost?
You pay for what Amy does: $1.00 a connected minute and $2.50 an insurance check. No seat fees, no platform fee, no contract.
Keep CareStack. Add the front desk that never misses a call.
Pay only for what Amy does. No seat fees, no platform fee, no contract.
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