Valian
// Guided onboarding

Let us get you live together.

Thirty minutes with the onboarding team. We set the account up with you, connect the system you already run, and switch on what you signed up for while you watch. Most practices are live the same day.

Have these four ready

  • The name of your practice system. Dentrix, Eaglesoft, Open Dental, Cloud9, whatever you run. Just the name is enough.
  • Who you bill and who you answer for. The five or six carriers you bill most, and the phone number your patients call. Whichever of those you bought, we set it up on the call.
  • A card on file. Nothing is charged on the call. It sits on the account so we can switch things on the moment you are set up.
  • The person who answers your phone. Your office manager or front desk lead should be on the call. They are the one who will use this every morning.

Nothing is charged on the call. You put a card on the account so we can switch things on the moment you are set up.

Pick your time

30 minutes with the onboarding team

Video call. Bring whoever answers your phone.

// What the call is

Thirty minutes, minute by minute.

No slides. We are in your account the whole time.

10 to 5 min

Your account

We open the account with you on the call, or pick up the one you already started. Nothing is charged while we do it.

25 to 15 min

Your system

We connect the practice management system you already run so Valian can read your schedule. If yours is not ready to connect yet, we set you up to work without it and you lose nothing.

315 to 25 min

Your setup, for what you bought

Verifying insurance: the carriers you bill, the procedures you quote, the fees you charge. Answering your phones: your number, your hours, how Amy greets people and what she is allowed to book. Both, if you bought both.

425 to 30 min

We switch it on and watch it work

A real patient run through a verification, or a real call to your line answered by Amy while you listen. You see the thing working before you hang up.

// After the call

You hang up already running.

You are live the same day

Whatever you turned on starts running that afternoon. There is nothing to install and no wait for an account to be built.

We watch your first week

Our team reads your first checks and listens to your first calls, and rings you if anything needs a fix. You do not have to notice it first.

Your front desk gets the morning back

Coverage and what the patient owes are on the schedule before anyone walks in, and the phone stops being the thing that eats the day.

// Two other ways in

The call is not the only door.

Book the call, set it up yourself, or just phone us. All three end in the same place.

Insurance verification

Your first month is free. On day 30 the card on file is charged $500 unless you cancel. After that it is $2.50 a check.

Full system or communications

We match your first deposit dollar for dollar, up to $1,000, and there is a 30-day money-back guarantee.

Rather not wait

Set it up yourself

About 15 minutes on your own. The same account and the same offer, just without us on the call.

Sign up now

Rather talk now

Call (929) 600-6235

Amy picks up, day or night, and can book this call for you while you are on the line.

Call (929) 600-6235
// Before you book

What practices ask us before they book.

Who should be on the call?

Whoever answers your phone, plus whoever can put a card on the account. That is usually the office manager and the owner. Thirty minutes, one call, and it is done.

What if we have not signed up yet?

That is fine, and it is the most common way people come to this call. We create the account with you on the call. You do not need to have done anything first.

What does it cost?

It depends which package you signed up for. Insurance verification: your first month is free, then on day 30 the card on file is charged $500 unless you cancel, and after that it is $2.50 a check. Full system or communications: we match your first deposit dollar for dollar up to $1,000, and there is a 30-day money-back guarantee. Either way there is no setup fee, no monthly minimum and no contract.

Do we have to change our practice management system?

No. Valian connects to the one you already run and reads your schedule from it. Nothing gets replaced and nothing gets uninstalled.

What if our system cannot connect yet?

You still go live. We set the account up to run without it, and we turn the connection on later when it is ready. Practices are running this way today.

Is patient data handled the HIPAA way?

Yes. The Business Associate Agreement is signed in your browser before any patient data moves. Data is encrypted in transit and at rest, and every access is logged.