Which practice management systems does Valian support?

Valian works alongside the practice management software (PMS) you already use. You don't switch systems, and you don't change how your team charts or bills.

The short answer

Valian works alongside the major dental systems:

• Open Dental
• Dentrix
• Dentrix Ascend
• Eaglesoft
• Curve
• Denticon

More than 40 others are on the practice software list, each with a page that says plainly where its connection stands. Whatever you run, Amy answers every call and text, takes the booking, texts back missed calls and checks insurance live on the call.

How the direct connection will work

When it ships, each system will link to Valian in one of three ways. Which one you use depends on your system, not on anything you have to figure out.

1. Direct connection (Open Dental)

Open Dental will connect directly using a pair of keys you generate inside Open Dental. Nothing gets installed on your computers. See Connecting Open Dental to Valian.

2. Secure connector (Dentrix, Eaglesoft)

Dentrix and Eaglesoft run on a computer or server in your office. Valian will reach them through a small, secure connector installed on that machine during a short, scheduled session with your IT contact. See Connecting Dentrix or Eaglesoft to Valian.

3. Cloud authorization (Dentrix Ascend, Curve, Denticon)

Cloud systems will connect by signing in and authorizing Valian on screen. No install. Each cloud system shares a different set of capabilities, so we will confirm exactly what Amy can read and write for yours. See Connecting a cloud PMS.

At a glance

What the direct connection will do

Once your PMS is connected, Amy will read your live openings, write new bookings into your schedule, keep patient records matched to the right person, and sync reschedules and cancellations. Exactly what moves between Valian and your PMS will vary a little by system. See What syncs with your PMS, and what doesn't.

Tell us which system you run

We build connections in the order practices need them. Tell your onboarding contact, submit a ticket from the Help Center, or email onboarding@valiansystems.com.

Frequently asked questions

Do I need to install anything? Not today. When the direct connection ships, only server-based systems (Dentrix, Eaglesoft) will need a connector, installed with you in a short session. Open Dental and the cloud systems will need nothing installed.

Can we use Amy before our PMS is connected? Yes. Once your number forwards, Amy answers every call and text, books the appointment into your Valian schedule and texts back missed calls. Your team enters each booking in your PMS from the dashboard.

Does Amy write bookings into my PMS today? No. That is the direct connection, and it is in development. Until it ships, every booking Amy makes lands in your Valian schedule for your team to enter.

Can I run more than one system across locations? Yes. Each location keeps its own software, and Amy works the same way at every one.

My PMS isn't on the list. Can I still use Amy? Yes. Amy answers, books into your Valian schedule, and captures what each caller needs whatever software you run.