Practice software
Open Dental, Dentrix, Eaglesoft & more.
Reconnecting your PMS if it disconnects
PopularA dropped connection doesn't stop Amy from answering. Here's how to spot it, reconnect in three steps, and what happens to bookings while your practice management software is offline.
4 min read · Intermediate
Which practice management systems does Valian support?
PopularValian works alongside the major dental systems (Open Dental, Dentrix, Dentrix Ascend, Eaglesoft, Curve, Denticon and more). Here's what Amy does with each today, and how the direct connection will work.
3 min read · Beginner
What syncs with your PMS, and what doesn't
When the direct connection ships, Valian will share a narrow slice of your practice management software: the scheduling data Amy needs to book, never your clinical records. Here's what will move, which way, and how fast.
3 min read · Beginner
Connecting Open Dental to Valian
Open Dental will connect directly, with nothing installed on your computers: a pair of keys generated inside Open Dental. The direct connection is in development; here is how it will work.
3 min read · Intermediate
Connecting Dentrix or Eaglesoft to Valian
Dentrix and Eaglesoft run on a computer in your office, so Valian will connect through a small, secure connector installed with your IT contact. The direct connection is in development; here is how it will work.
3 min read · Intermediate
Connecting a cloud PMS (Dentrix Ascend, Curve, or Denticon)
Cloud systems will connect by signing in and authorizing Valian on screen, with nothing to install. The direct connection is in development; here is how it will work.
3 min read · Intermediate
What you will find in practice software
Which practice software Valian works alongside, and how the direct connection to Open Dental, Dentrix, Eaglesoft and others will work. In development.
There are 6 guides in this topic, and together they take about 19 minutes to read. Each one is written for the person at the front desk rather than for an administrator, so it says what to click and what to expect rather than describing the feature in the abstract.
- Reconnecting your PMS if it disconnects
- A dropped connection doesn't stop Amy from answering. Here's how to spot it, reconnect in three steps, and what happens to bookings while your practice management software is offline. (4 minute read, intermediate)
- Which practice management systems does Valian support?
- Valian works alongside the major dental systems (Open Dental, Dentrix, Dentrix Ascend, Eaglesoft, Curve, Denticon and more). Here's what Amy does with each today, and how the direct connection will work. (3 minute read, beginner)
- What syncs with your PMS, and what doesn't
- When the direct connection ships, Valian will share a narrow slice of your practice management software: the scheduling data Amy needs to book, never your clinical records. Here's what will move, which way, and how fast. (3 minute read, beginner)
- Connecting Open Dental to Valian
- Open Dental will connect directly, with nothing installed on your computers: a pair of keys generated inside Open Dental. The direct connection is in development; here is how it will work. (3 minute read, intermediate)
- Connecting Dentrix or Eaglesoft to Valian
- Dentrix and Eaglesoft run on a computer in your office, so Valian will connect through a small, secure connector installed with your IT contact. The direct connection is in development; here is how it will work. (3 minute read, intermediate)
- Connecting a cloud PMS (Dentrix Ascend, Curve, or Denticon)
- Cloud systems will connect by signing in and authorizing Valian on screen, with nothing to install. The direct connection is in development; here is how it will work. (3 minute read, intermediate)
The rest of the help center covers the other parts of running Valian. Every topic is written the same way, in plain English, with the steps in the order you actually do them.
- Getting started: Setup, onboarding, first week.
- Scheduling & appointments: Booking, reschedules, reminders.
- Insurance & verification: Eligibility, breakdowns, re-runs.
- Billing & plans: Plans, invoices and payments.
- Phone & Amy: Greetings, escalation, call handling.
- Account & security: Users, logins, passwords, data.
See Amy answer your phones
Valian answers every call 24/7, books the appointment on the call, and verifies insurance in real time, on one monthly plan sized to your practice.