Does Valian work with Cloud9 Ortho?
Not yet, and we would rather say so. Amy still answers every call, texts back missed calls, takes the booking details and verifies insurance before the visit. What she cannot do until this connection ships is write the appointment into your schedule herself.
Cloud9 Ortho at a glance
- Made by
- Cloud9 Software
- Runs as
- Cloud
- Common in
- Orthodontics, pediatric
- Valian connection
- Connection in development
Widely used in orthodontic practices. Connection in development - no live booking claim until it ships (Robert 2026-09-06).
What Amy does either way
- Answers every call in under two seconds, 24 hours a day.
- Books from the schedule your team keeps, and hands the booking to your team to enter.
- Texts back every missed call within about a minute.
- Verifies insurance before the visit and saves the result to the patient.
- Routes anything clinical to a person, every time.
Amy never gives medical advice and never makes a clinical decision.
Cloud9 Ortho and Valian, quick answers
Does Valian work with Cloud9 Ortho?
Not yet. Amy still answers every call, texts back missed calls, takes the booking details and verifies insurance before the visit. What she cannot do until this connection ships is write the appointment into your schedule herself.
Do we have to leave Cloud9 Ortho to use Valian?
No. Valian sits on top of Cloud9 Ortho. Your team keeps working in the same software. Valian adds the phone, text, email and insurance layer around it.
We run Cloud9 Ortho. Can we still use Valian?
Yes. Amy answers every call, texts back missed calls and verifies insurance whether or not she writes into your schedule. Tell us you run it and we will prioritize the connection.
What does it cost?
You pay for what Amy does: $1.00 a connected minute and $2.50 an insurance check. No seat fees, no platform fee, no contract.
Keep Cloud9 Ortho. Add the front desk that never misses a call.
Pay only for what Amy does. No seat fees, no platform fee, no contract.
Book 15 minutes, demo or onboarding
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