Does Valian work with Open Dental?
Valian gives Open Dental practices an AI front desk that answers every call, books straight into your schedule, and recovers missed calls by text, without ripping out the system your team already knows.
Valian works alongside this system. Amy answers every call, books the appointment, texts back missed calls and verifies insurance before the visit, while your team keeps working in the software they already use. The exact connection is set up with your office manager during onboarding.
Open Dental at a glance
- Made by
- Open Dental Software
- Runs as
- Server or self-hosted cloud
- Common in
- General dentistry
- Valian connection
- Works with Valian
Open source at the database layer, which is why so many groups customize it.
What Amy does around Open Dental
- Answers every call in under two seconds, 24 hours a day.
- Books into the same schedule your team works from in Open Dental.
- Texts back every missed call within about a minute.
- Verifies insurance before the visit and saves the result to the patient.
- Routes anything clinical to a person, every time.
- Amy checks live Open Dental availability and books the appointment while the patient is still on the phone.
- Every missed call gets an automatic text within 60 seconds so the patient books instead of calling a competitor.
- Confirmations, reminders, and recall outreach fire automatically against your Open Dental appointment book.
Amy never gives medical advice and never makes a clinical decision.
Open Dental and Valian, quick answers
Does Valian work with Open Dental?
Yes. Valian works alongside this system. Amy answers every call, books the appointment, texts back missed calls and verifies insurance before the visit, while your team keeps working in the software they already use. The exact connection is set up with your office manager during onboarding.
Do we have to leave Open Dental to use Valian?
No. Valian sits on top of Open Dental. Your team keeps working in the same software. Valian adds the phone, text, email and insurance layer around it.
What does setting up Open Dental involve?
Open Dental ships both ways. On the cloud version the connection is made with your credentials, and on a practice server a small connector is installed on that machine by your team. Your office manager confirms which one you run at onboarding, and the first sync takes about twenty minutes.
Does Valian write appointments back into Open Dental?
Yes. Amy reads live availability and writes confirmed appointments back to your Open Dental schedule through the API, using your existing credentials. Your team sees the booking in the same place they always have.
Do I need to switch off Open Dental to use Valian?
No. Valian sits on top of Open Dental. You keep your PMS exactly as it is. Valian adds the AI phone, SMS, email, and recall layer around it.
What does it cost?
You pay for what Amy does: $1.00 a connected minute and $2.50 an insurance check. No seat fees, no platform fee, no contract.
Keep Open Dental. Add the front desk that never misses a call.
Pay only for what Amy does. No seat fees, no platform fee, no contract.
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