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Billing companies

Medical billing software for billing companies.

Valian is software for medical billing companies and solo billers who run claims for dental and medical practices. Every client practice is kept apart, all from one login, and our team files prior authorizations behind yours.

Solo billersBilling companiesDental clientsMedical clients
A billing company's client list in Valian.
The short answer

What is software for medical billing companies?

Software for medical billing companies is the system a billing team uses to run claims for many client practices at once. It checks coverage, builds and sends claims, posts payments, follows up on unpaid claims and works denials, while each client's patients, claims and reports stay apart from every other client's.

In Valian, you sign in once and reach every client practice you bill for. For each one, your team checks coverage in real time with more than 1,100 payers and builds the claim from the visit. The client's doctor picks the codes, and Valian checks every one before the claim goes out electronically: medical claims on the 837P, dental claims on the 837D, with X-rays and notes attached. ERAs post to the claims they pay on their own. Valian checks each open claim's status with the carrier until it decides, and our team files prior authorizations behind yours.

Many small billing teams run on a stack of payer portals, a spreadsheet for each client and a shared inbox. That works for two practices. With more, nobody can say where every claim stands without opening five windows. A claim that never got an answer sits until its filing deadline passes. EOBs get typed in by hand, so a payment can land on the wrong visit. A client asks how last month went, and someone builds a report from scratch. And each new client brings a new set of logins and habits to learn.

01Each client kept apartEvery client practice keeps its own patients, claims and reports. Work for one client stays with that client.
02One login, every clientSign in once and move between your client practices. Each one has every claim for every carrier on one list, with its live status.
03Our team behind yoursOur team files prior authorizations from each client's own fax number and follows up until the payer decides. You keep the client relationship.
Billing companies

What your company gets.

Every client in one loginMove between client practices without signing out.
Each client kept apartEvery practice keeps its own patients, claims and reports.
Dental and medical formsDental claims on the dental form, medical claims on the medical form.
Our team behind yoursPrior authorizations filed and followed by our team.
Who it is for

Built for solo billers and small billing companies.

Valian is medical billing software for billing companies of every size, from one biller to a small team, with dental and medical clients side by side.

Billing companies · Solo billers

Solo billers

When you are the only biller, every claim for every client lives in your head. Valian takes that load off. Each client's claims sit on one list with their live status, and Valian checks open claims with the carrier until each one is decided. Each morning you see what needs you today: what to fix, what to collect, what to close out. Our team files the prior authorizations, so faxes and payer follow-up calls stay off your desk.

Talk to us about solo billers →
The billing system

Eleven jobs through one connected system.

Every job shares the same patient, the same visit and the same claim, so nothing is typed twice and nothing falls between steps. Tap any job to see its page.

Front officeBefore and at the visit · 4 jobsBack officeAfter the visit · 7 jobs
Valian
e-Check-inForms, ID, carde-VerificationCoverage in secondsPrior authorizationRun by our teamPatient financingPlans before treatmentCodingChecked by the bookBillingSent electronicallyPayment postingEOBs post themselvese-PaymentsThe patient's shareCollections follow-upEvery open claim followedAppeals + denialsThe reason and the fixe-ReportingCollected, by day
Your team or ours

Your team runs your clients. Ours backs you up.

Your team runs your clients.

Your billers work every client in Valian. They check coverage, build claims from the visit, send them, post payments, follow up and send corrected claims. Valian checks every code before a claim goes and every open claim's status after. You decide what each client needs, and the client relationship stays yours.

Our team backs yours up.

Our team files prior authorizations for your clients, with the visit notes, from each practice's own fax number, and follows up on a schedule until the payer decides. The same team handles post-service reviews and payer follow-up calls. Reference and approval numbers land on the visit, so your billers see every step without asking.

What it replaces
StopsWith Valian
Portal per payerEvery carrier, one list
Client spreadsheetsA space per client
Typed-in EOBsERAs post themselves
Faxing auths yourselfAuths filed by us
Getting started

Three steps to running your clients on Valian.

  1. 01Talk to usA call about your clients and how you bill for them today.
  2. 02Set up your companyYour team's logins, the BAA, and each client practice set up under your company.
  3. 03Run every clientClaims, checks, posting and denials for every client, from one login.
What to have ready for your call.
  • Your list of client practices
  • The payers your clients bill
  • Each client's NPI and tax ID
  • Who signs the BAA
Book a discovery call →
Payers

The carriers your clients bill.

MedicareMedicaidAetnaCignaUnitedHealthcareHumanaBlue Cross Blue ShieldAnthemTRICAREDelta DentalMetLifeGuardianUnited ConcordiaAmeritasPrincipal

Names are examples of where client claims go, and a sign-up a client needs to send claims, like Medicare's, is handled in the dashboard.

Questions

Common questions.

What software do medical billing companies use?

Medical billing companies use software that checks coverage, builds and sends claims, posts payments and follows up on unpaid claims for many practices at once. Valian does all of that from one login, keeps each client practice apart, and adds a team behind yours that files prior authorizations. Medical and dental clients sit in the same place.

What should software for medical billing companies do?

It should keep every client apart and show every claim's live status without a portal for each payer. It should post payments from the ERA instead of by hand, check codes before claims go and follow open claims until the carrier decides. And it should build each client's reports from the EOBs. Valian does each of these.

How do medical billing companies keep client data separate?

Each client practice should live in its own space, with its own patients, claims and reports. In Valian, that is how every client is set up, and your team reaches them all from one login. A payment, a note or a report for one client stays with that client, and a BAA covers each client practice.

Do medical billing companies need a BAA with each client?

Yes. Under HIPAA, a billing company that handles patient data to bill for a practice is that practice's business associate. The practice needs written assurances, a business associate agreement, before it shares the data. A company that handles that data for the billing company, called a subcontractor, needs one too. With Valian, a BAA covers each client practice before any of its data moves.

Is Valian white label medical billing software?

Valian is built to work behind your billing company, and your clients stay your clients. You keep the client relationship, your team runs the claims, and our team files prior authorizations behind yours. Bring any branding questions to a discovery call, where we look at how you work with each client today.

Is there dental billing software for billing companies?

Yes. Valian is dental billing software for billing companies as well as for dental offices. Dental claims go out electronically on the ADA claim form, the 837D, with CDT codes and the tooth and surface. X-rays and notes go with the claim electronically. Real-time checks show annual maximums, coverage by category and frequencies before the visit.

Can a solo medical biller use Valian?

Yes. A solo biller runs every client from the same login, and each practice keeps its own patients, claims and reports. Valian checks each open claim's status with the carrier until it decides and lists what needs you today. Our team files the prior authorizations, so faxes and payer follow-up calls are off your desk.

Who files prior authorizations for my clients?

Our team does, behind yours. A prior authorization is requested from the patient's verification page, for a code or a procedure. We file it with the visit notes, from the client practice's own fax number, and follow up on a schedule until the payer decides. The reference and approval numbers are kept on the visit.

Can billing company software handle dental and medical clients together?

It should, since many billing teams serve both. In Valian, a dental client's claims go on the ADA claim form with CDT codes, and a medical client's claims go on the CMS-1500 with CPT, HCPCS and ICD-10 codes. Each set of codes is checked by its own rules, and both sit side by side under one login.

How do medical billing companies add a new client practice?

With Valian, a BAA for the new client practice is signed first, before any patient data moves. The client's services, usual modifiers and payers are set up, and any carrier sign-up it needs to send claims, like Medicare's, is handled in the dashboard. Medicare asks each provider to sign its own EDI enrollment agreement, even when a billing service sends the claims.

Still have a question? Book a discovery call →

Book a call

Talk to us about licensing.

Pick a time for a 15-minute call about your clients and how you bill for them today.

  • Your clients and how you bill today
  • Valian, on a live screen
  • How licensing would work for you
Book a discovery call15 minVideo callEastern Time (ET)
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