Updated September 1, 2026
Verify Hawaii Dental Service eligibility in real time.
Hawaii Dental Service supports electronic real-time eligibility. Send the check to payer ID 99010 and the full benefits picture comes back in seconds, before the patient sits down.
Also billed as: Delta Dental of Hawaii · HDS
Seconds
The same Hawaii Dental Service check that takes 15 to 25 minutes on the phone. Ten patients tomorrow: ten checks, or three hours on hold.
3 billing names
Hawaii Dental Service shows up on cards under 3 names. Every one routes to payer ID 99010, and so do 2 older payer IDs still printed on cards. No guessing which card this is.
HI
Hawaii Dental Service covers dental. Sign in and check any patient in one click before they arrive.
From $39/mo
Per location, billed yearly. Found checks are billed once a month, $2.50 each and less as you run more. No seat fees, no processing fees.
The phone way
Call, hold, transcribe, repeat.
Verifying Hawaii Dental Service by phone means a menu, a hold queue, and 15 to 25 minutes per patient while someone at the desk reads benefits back by hand. Ten patients on tomorrow's schedule is half a workday on hold.
The real-time way
Payer ID 99010, in seconds.
The same check, sent electronically. Sign in and run it for any patient in one click, and Valian flags the ones that need a human look.
| By phone | In Valian | |
|---|---|---|
| Time per patient | 15 to 25 minutes on hold | Seconds |
| When it happens | Day of, squeezed between patients | Any time before the visit, in one click |
| What you get | Notes scribbled while someone reads benefits aloud | The full breakdown, saved to the patient |
What a Hawaii Dental Service eligibility check returns
- Whether coverage is active, with plan and group details
- Deductible, and how much of it is already met this year
- Annual maximum, and how much of it is left to work with
- Coverage percentages by category: preventive, basic, major
- Frequency limits on cleanings, exams, and X-rays
- Waiting periods, where Hawaii Dental Service reports them electronically
Eligibility result
Sample data- Status
- Active
- Plan
- PPO · Group 8823
- Deductible
- $50 · $0 met
- Annual max
- $1,500 remaining
- Preventive
- 100%
- Basic
- 80%
- Major
- 50%
- Cleanings
- 2 / year
Returned in seconds · payer ID 99010
How practices handle this today, in their own words
Verbatim from recorded calls to dental offices. Names withheld.
We call the insurance, or I go on their website and do it. Yeah, we manually do it.
We have a third party insurance verification team that does it for us. I’m not too sure, maybe like seven, ten minutes.
Our system does it, and the ones that are not set up for electronic, we do ourselves.
How getting set up works
Book a discovery call
A 15-minute call with our team: we show you a check and size your plan. Then you sign up from the link we send you: create the account, sign the agreement, and put a card on file.
Save your carriers and codes
Pick the insurance carriers you take and the codes you check.
Run a check in one click
Sign in, pick a patient and see their coverage in seconds before the visit, Hawaii Dental Service included. No hold music, no portal logins.
Under half an hour of your time all in. See how the software compares, how a real-time check works, or what outsourcing costs.
What HI Dental Service supports through our network
- Real-time eligibility (270/271)
- Yes, in seconds
- Enrollment for eligibility
- None, checks work day one
- Dental claims (837D)
- Yes
- Claim status (276/277)
- Not through our network
- Electronic remittance (835)
- Yes, after a one-click enrollment, typically over four weeks
- Electronic funds transfer
- Not through our network
- Claim attachments
- Not through our network
Names and IDs this payer goes by
Hawaii Dental Service · Delta Dental of Hawaii · HDS. Older cards may show payer ID 10721 and DEHI1. All of them route to payer ID 99010.
Payer site: www.hawaiidentalservice.com
How to verify Hawaii Dental Service, step by step
Get the member ID and date of birth from the card or the patient.
Send the electronic eligibility request (a 270) to payer ID 99010.
Read the response (the 271): status, deductible, max, percentages, frequencies.
Save the breakdown to the patient. With Valian, all four take one click and a few seconds.
Hawaii Dental Service, for your front desk
Phone numbers, portal, payer ID and claims address, from Hawaii Dental Service's own provider pages.
- Provider relations
- 808-529-9222
- Provider portal
- HDS Dentist Portal
- Payer ID for eligibility and claims
- 99010
- Claims mailing address
- 900 Fort Street Mall, Suite 1900, Honolulu, HI 96813-3705
Source: Hawaii Dental Service, dentists page and claimsinformation page. Checked September 19, 2026.
Hawaii Dental Service, quick answers
Does Hawaii Dental Service support real-time eligibility?
Yes. Eligibility checks to Hawaii Dental Service clear electronically in seconds through payer ID 99010.
What payer ID do I use for Hawaii Dental Service?
99010 for eligibility transactions. The same payer also appears on cards as Delta Dental of Hawaii, HDS.
What does a check cost with Valian?
Plans from $39 a month per location, billed yearly, or from $49 month to month. Plus $2.50 or less per check we find — $0 when we can’t find the insurance. No setup fee and no seat fees. Sign in and run each check in one click before the visit.
Does Hawaii Dental Service require enrollment before I can check eligibility?
No. Eligibility checks work from day one, with no payer enrollment paperwork.
Can I get Hawaii Dental Service remittances electronically?
Yes. Hawaii Dental Service sends electronic remittance advice (835) after a one-click enrollment, typically over four weeks.
What if the patient's card shows a different Hawaii name?
Alternate billing names route to the same payer ID, 99010. The same check covers them.
More questions about verifying Hawaii Dental Service? Schedule 15 minutes with us and bring your toughest plan.
Check any Hawaii Dental Service patient in one click, before they walk in.
Plans from $39 a month per location, billed yearly, or from $49 month to month. Plus $2.50 or less per check we find — $0 when we can’t find the insurance. No setup fee and no seat fees.
Book 15 minutes, demo or onboarding
Pick a time, then tell us on the form whether it is a demo or an onboarding call.
Other Hawaii dental payers
9 other payers operating in Hawaii also verify in real time, 3 of them with Medicaid plans.
- AlohaCare99030
- Blue Shield of California100935
- Devoted HealthDEVOT
- Hawaii-Western Management Group48330
- HMSA100937
- Kaiser Foundation Health Plan Hawaii94123
- Liberty Dental PlanCX083
- Medicaid HawaiiSKHI0
- TRICARE West Region99726
Medicaid plans in Hawaii: Blue Shield of California, Liberty Dental Plan, Medicaid Hawaii.
Payer names and marks belong to their owners and identify the insurance company a practice can verify. Sample result shown for illustration; real results reflect the patient's actual plan. Payer capabilities can change between network updates.