Updated September 1, 2026
Verify Reliance Matrix eligibility in real time.
Reliance Matrix supports electronic real-time eligibility. Send the check to payer ID 36088 and the full benefits picture comes back in seconds, before the patient sits down.
Also billed as: First Reliance Standard Life Insurance Company · Reliance Standard Life · Reliance Standard Life Insurance · Reliance Standard Life Insurance Company · Standard Security Life Insurance Company of New York · Tokio Marine Group
Seconds
The same Reliance Matrix check that takes 15 to 25 minutes on the phone. Ten patients tomorrow: ten checks, or three hours on hold.
7 billing names
Reliance Matrix shows up on cards under 7 names. Every one routes to payer ID 36088, and so do 1 older payer ID still printed on cards. No guessing which card this is.
4 Reliance plans
verify in real time through Valian. One setup covers the whole Reliance family, Reliance Matrix included.
From $39/mo
Per location, billed yearly. Found checks are billed once a month, $2.50 each and less as you run more. No seat fees, no processing fees.
The phone way
Call, hold, transcribe, repeat.
Verifying Reliance Matrix by phone means a menu, a hold queue, and 15 to 25 minutes per patient while someone at the desk reads benefits back by hand. Ten patients on tomorrow's schedule is half a workday on hold.
The real-time way
Payer ID 36088, in seconds.
The same check, sent electronically. Sign in and run it for any patient in one click, and Valian flags the ones that need a human look.
| By phone | In Valian | |
|---|---|---|
| Time per patient | 15 to 25 minutes on hold | Seconds |
| When it happens | Day of, squeezed between patients | Any time before the visit, in one click |
| What you get | Notes scribbled while someone reads benefits aloud | The full breakdown, saved to the patient |
What a Reliance Matrix eligibility check returns
- Whether coverage is active, with plan and group details
- Deductible, and how much of it is already met this year
- Annual maximum, and how much of it is left to work with
- Coverage percentages by category: preventive, basic, major
- Frequency limits on cleanings, exams, and X-rays
- Waiting periods, where Reliance Matrix reports them electronically
Eligibility result
Sample data- Status
- Active
- Plan
- PPO · Group 8823
- Deductible
- $50 · $0 met
- Annual max
- $1,500 remaining
- Preventive
- 100%
- Basic
- 80%
- Major
- 50%
- Cleanings
- 2 / year
Returned in seconds · payer ID 36088
How practices handle this today, in their own words
Verbatim from recorded calls to dental offices. Names withheld.
We call the insurance, or I go on their website and do it. Yeah, we manually do it.
We have a third party insurance verification team that does it for us. I’m not too sure, maybe like seven, ten minutes.
Our system does it, and the ones that are not set up for electronic, we do ourselves.
How getting set up works
Book a discovery call
A 15-minute call with our team: we show you a check and size your plan. Then you sign up from the link we send you: create the account, sign the agreement, and put a card on file.
Save your carriers and codes
Pick the insurance carriers you take and the codes you check.
Run a check in one click
Sign in, pick a patient and see their coverage in seconds before the visit, Reliance Matrix included. No hold music, no portal logins.
Under half an hour of your time all in. See how the software compares, how a real-time check works, or what outsourcing costs.
What Reliance Matrix supports through our network
- Real-time eligibility (270/271)
- Yes, in seconds
- Enrollment for eligibility
- None, checks work day one
- Dental claims (837D)
- Yes
- Claim status (276/277)
- Yes
- Electronic remittance (835)
- Yes, after a multi-step enrollment, typically within hours
- Electronic funds transfer
- Not through our network
- Claim attachments
- Not through our network
Names and IDs this payer goes by
Reliance Matrix · First Reliance Standard Life Insurance Company · Reliance Standard Life · Reliance Standard Life Insurance · Reliance Standard Life Insurance Company · Standard Security Life Insurance Company of New York · Tokio Marine Group. Older cards may show payer ID 00427. All of them route to payer ID 36088.
Payer site: www.reliancestandard.com
How to verify Reliance Matrix, step by step
Get the member ID and date of birth from the card or the patient.
Send the electronic eligibility request (a 270) to payer ID 36088.
Read the response (the 271): status, deductible, max, percentages, frequencies.
Save the breakdown to the patient. With Valian, all four take one click and a few seconds.
Reliance Matrix, quick answers
Does Reliance Matrix support real-time eligibility?
Yes. Eligibility checks to Reliance Matrix clear electronically in seconds through payer ID 36088.
What payer ID do I use for Reliance Matrix?
36088 for eligibility transactions. The same payer also appears on cards as First Reliance Standard Life Insurance Company, Reliance Standard Life, Reliance Standard Life Insurance.
What does a check cost with Valian?
Plans from $39 a month per location, billed yearly, or from $49 month to month. Plus $2.50 or less per check we find — $0 when we can’t find the insurance. No setup fee and no seat fees. Sign in and run each check in one click before the visit.
Does Reliance Matrix require enrollment before I can check eligibility?
No. Eligibility checks work from day one, with no payer enrollment paperwork.
Can I get Reliance Matrix remittances electronically?
Yes. Reliance Matrix sends electronic remittance advice (835) after a multi-step enrollment, typically within hours.
What if the patient's card shows a different Reliance name?
Alternate billing names route to the same payer ID, 36088. The same check covers them.
More questions about verifying Reliance Matrix? Schedule 15 minutes with us and bring your toughest plan.
Check any Reliance Matrix patient in one click, before they walk in.
Plans from $39 a month per location, billed yearly, or from $49 month to month. Plus $2.50 or less per check we find — $0 when we can’t find the insurance. No setup fee and no seat fees.
Book 15 minutes, demo or onboarding
Pick a time, then tell us on the form whether it is a demo or an onboarding call.
Reliance Matrix is also listed under payer ID 71005. Match the payer ID on the patient's card to the right page before you run the check.
The Reliance family in the network
4 Reliance plans verify in real time through Valian.
Payer names and marks belong to their owners and identify the insurance company a practice can verify. Sample result shown for illustration; real results reflect the patient's actual plan. Payer capabilities can change between network updates.