Verify Reliance Matrix eligibility in real time.
Reliance Matrix supports electronic real-time eligibility. Send the check to payer ID 71005 and the full benefits picture comes back in under a second, before the patient sits down.
Also billed as: First Reliance Standard Life - New York · First Reliance Standard Life Insurance Company - New York · Standard Life Insurance Company of New York
Under 1 second
The same Reliance Matrix check that takes 15 to 25 minutes on the phone. Ten patients tomorrow: ten checks, or three hours on hold.
4 billing names
Reliance Matrix shows up on cards under 4 names. Every one routes to payer ID 71005, and so do 4 older payer IDs still printed on cards. No guessing which card this is.
4 Reliance plans
verify in real time through Valian. One setup covers the whole Reliance family, Reliance Matrix included.
First month free
Then $2.50 a check, only when you run one. No seat fees, no platform fee, no contract. Cancel any time.
The phone way
Call, hold, transcribe, repeat.
Verifying Reliance Matrix by phone means a menu, a hold queue, and 15 to 25 minutes per patient while someone at the desk reads benefits back by hand. Ten patients on tomorrow's schedule is half a workday on hold.
The real-time way
Payer ID 71005, under a second.
The same check, sent electronically. Valian runs it automatically for every patient on the schedule before the day starts, and flags the ones that need a human look.
| By phone | In Valian | |
|---|---|---|
| Time per patient | 15 to 25 minutes on hold | Under a second |
| When it happens | Day of, squeezed between patients | Before the day starts, automatically |
| What you get | Notes scribbled while someone reads benefits aloud | The full breakdown, saved to the patient |
What a Reliance Matrix eligibility check returns
- Whether coverage is active, with plan and group details
- Deductible, and how much of it is already met this year
- Annual maximum, and how much of it is left to work with
- Coverage percentages by category: preventive, basic, major
- Frequency limits on cleanings, exams, and X-rays
- Waiting periods, where Reliance Matrix reports them electronically
Eligibility result
Sample data- Status
- Active
- Plan
- PPO · Group 8823
- Deductible
- $50 · $0 met
- Annual max
- $1,500 remaining
- Preventive
- 100%
- Basic
- 80%
- Major
- 50%
- Cleanings
- 2 / year
Returned in under a second · payer ID 71005
How practices handle this today, in their own words
Verbatim from recorded calls to dental offices. Names withheld.
We call the insurance, or I go on their website and do it. Yeah, we manually do it.
We have a third party insurance verification team that does it for us. I’m not too sure, maybe like seven, ten minutes.
Our system does it, and the ones that are not set up for electronic, we do ourselves.
How getting set up works
Sign up
About ten minutes: create the account, sign the agreement, and your free first month starts.
Connect your system
We connect your practice management software with your office manager. Open Dental, Dentrix, Eaglesoft, and more.
Checks run themselves
Every patient on the schedule gets verified automatically before their visit, Reliance Matrix included. Your team just reads the results.
Under half an hour of your time all in. See the full walkthrough on the insurance verification page.
What First Reliance Standard Life NY supports electronically
- Real-time eligibility (270/271)
- Yes, under a second
- Enrollment for eligibility
- None, checks work day one
- Dental claims (837D)
- Not offered electronically
- Claim status (276/277)
- Yes
- Electronic remittance (835)
- Not offered electronically
- Electronic funds transfer
- Not offered electronically
- Claim attachments
- Not offered electronically
Names and IDs this payer goes by
Reliance Matrix · First Reliance Standard Life - New York · First Reliance Standard Life Insurance Company - New York · Standard Life Insurance Company of New York. Older cards may show payer ID 00428, 13317, 68381 and STNYC. All of them route to payer ID 71005.
Payer site: www.reliancematrix.com
How to verify Reliance Matrix, step by step
Get the member ID and date of birth from the card or the patient.
Send the electronic eligibility request (a 270) to payer ID 71005.
Read the response (the 271): status, deductible, max, percentages, frequencies.
Save the breakdown to the patient. Valian does all four automatically, before every visit.
Reliance Matrix runs Commercial plans.
Reliance Matrix, quick answers
Does Reliance Matrix support real-time eligibility?
Yes. Eligibility checks to Reliance Matrix clear electronically in under a second through payer ID 71005.
What payer ID do I use for Reliance Matrix?
71005 for eligibility transactions. The same payer also appears on cards as First Reliance Standard Life - New York, First Reliance Standard Life Insurance Company - New York, Standard Life Insurance Company of New York.
What does a check cost with Valian?
$2.50 per verification, run automatically before every appointment. Your first month is free, with no contract and no seat fees.
Does Reliance Matrix require enrollment before I can check eligibility?
No. Eligibility checks work from day one, with no payer enrollment paperwork.
Which Reliance Matrix plans does this cover?
Reliance Matrix runs Commercial plans. The eligibility check reads the specific plan on the patient's card, whichever program it belongs to.
Can I get Reliance Matrix remittances electronically?
Reliance Matrix does not offer electronic remittance advice (835) today, so payment details arrive on paper or through the payer portal.
What if the patient's card shows a different Reliance name?
Alternate billing names route to the same payer ID, 71005. The check resolves them automatically.
More questions about verifying Reliance Matrix? Schedule 15 minutes with us and bring your toughest plan.
Every Reliance Matrix patient, verified before they walk in.
First month free, then $2.50 a check. No seat fees, no platform fee, no contract.
Book 15 minutes, demo or onboarding
Pick a time, then tell us on the form whether it is a demo or an onboarding call.
The Reliance family in the network
4 Reliance plans verify in real time through Valian.
Payer names and marks belong to their owners and identify the insurance company a practice can verify. Sample result shown for illustration; real results reflect the patient's actual plan. Payer capabilities can change between network updates.