Valian
// Work and physicals · 99385

Is a physical at urgent care covered by insurance?

It depends on which physical. Most plans pay for one preventive exam a year at no cost in network, and 99385 is that yearly exam for a new patient age 18 to 39. Sports, camp, DOT and pre employment physicals are a different story: most plans exclude them, and most urgent cares price those as cash instead.

Depends

Preventive yes, sports and DOT no

Age banded

99385 fits ages 18 to 39 only. A 15 year old is 99384 and a 45 year old is 99386, and the wrong band denies on age alone.

Once a year

One preventive visit per 12 months on most plans. If the primary care office already used it, urgent care collects nothing for the same code.

Cash for forms

Sports, camp, DOT and pre employment exams are excluded by nearly every plan. Collect the flat cash price at the desk instead of billing and losing it.

Modifier 25

A real complaint found during the physical bills as a second visit with modifier 25. Verify the plan before rooming so the extra copay is no shock.

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Eligibility readout · 99385

Sample
Coverage
Active, preventive covered in full
Frequency
One preventive visit every 12 months
Patient share
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When 99385 is the right code

  • Patient is 18 to 39 years old
  • New to the practice, not seen in three years
  • Comprehensive preventive exam, no presenting complaint
  • Not a sports, camp, DOT or work form
  • The yearly preventive benefit is still unused

Documentation payers expect

Payers expect a preventive diagnosis, a full age appropriate exam and history in the note, and the patient's date of birth on the claim. If a problem is handled the same day, that visit needs its own note, its own diagnosis and modifier 25.

99385 or its neighbors?

99385
New patient yearly physical, ages 18 to 39
99384
Same physical for ages 12 to 17
99395
Same physical for an established patient
99203
New patient visit for an actual complaint

Picking the wrong neighbor is its own denial category. The chart decides, not the schedule.

Why a physical at urgent care gets denied

The yearly benefit was already used. One preventive visit per 12 months, and the primary care office usually gets there first.
Wrong age band. 99385 stops at 39, so a 40 year old needs 99386 and the claim denies on age with nothing to appeal.
Billed as new when the patient is established. New patient codes apply only when nobody in the practice has seen them in three years.
The purpose was a form. Sports, camp, DOT and pre employment exams sit outside the preventive benefit, so collect from the patient at the desk.

What happens after the physical

Physicals generate follow ups. Labs ordered at the exam bill on their own lines and can hit the deductible even when the exam itself was free. If a complaint came up, a problem visit such as 99213 is added with modifier 25 and the copay applies. Vaccines, a TB blood test under 86480 or a work form each carry separate rules. Pulling plan status and the deductible left beforehand is what keeps a free physical from becoming a surprise bill.

99385, quick answers

Is my annual physical really free?

On most plans the preventive visit itself is covered in full in network, once every 12 months. Labs and anything treated the same day are billed separately.

Does Medicare cover a yearly physical?

No. Medicare does not pay for a routine physical exam. It covers a Welcome to Medicare visit in the first year and an annual wellness visit after that, which are different services with their own codes.

Why did urgent care charge me for a sports physical?

Sports, camp and work exams sit outside what nearly every plan covers, so urgent cares collect a flat cash price rather than bill insurance for them.

Can urgent care do my yearly physical instead of my doctor?

Some plans pay the preventive benefit only at an in network primary care office. Have the desk confirm coverage and any referral flag before the appointment.

Why was there a copay on top of a free physical?

A problem addressed during the exam is billed as a second, separate visit with modifier 25. That line carries the normal copay or coinsurance.

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View all urgent care codes

Related: 99384 · 99395 · 99203

CPT is a registered trademark of the American Medical Association. This page is Valian's own plain-English summary for front-desk teams, not official CPT descriptor text, and is not billing or clinical advice. Coverage patterns are common plan behaviors; every plan differs. Verify benefits before the visit.